Terms & Conditions

1. Services Provided

• Loan Settlement Services: We assist individuals in negotiating and settling their outstanding personal loans or credit card dues with financial institutions.
• Anti-Harassment Support: We provide advisory and legal assistance to clients facing harassment from recovery agents.
• Scope of Service: Our role is advisory and facilitative; we do not provide financial loans.

2. Eligibility

• You must be at least 18 years old to use our services.
• You represent and warrant that the information you provide is accurate, complete, and not misleading.
• You agree to provide any documents or details required for us to deliver services effectively.

3. Client Responsibilities

• Accurate Information: You agree to provide accurate and complete financial details for the purposes of loan settlement negotiations.
• Cooperation: You agree to cooperate with us and promptly provide requested documents or information.
• Legal Compliance: You are responsible for complying with applicable laws, including honoring valid financial obligations.

4. Fees and Payment

• Our fees are fixed per transaction and will be communicated to you in writing before you engage our services.
• All fees must be paid as per the terms specified in our invoices or agreements.
• Fees are non-refundable unless explicitly stated otherwise.

5. Confidentiality and Privacy

• Your personal and financial information will be handled in accordance with our Privacy Policy.
• While we take reasonable steps to protect your data, you acknowledge that no system is entirely secure and accept this risk.

6. Intellectual Property

• All content, logos, designs, and materials on this website are the intellectual property of Resolve360 and may not be reproduced, distributed, or used without prior written consent.
• You may use the website only for personal, non-commercial purposes.

7. Disclaimer of Warranties

• Our services are provided on an “as-is” and “as-available” basis.
• We do not warrant the accuracy, reliability, or completeness of the information or services provided.
• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

8. Limitation of Liability

• To the extent permitted by Indian law, our liability for any claims arising from our services is limited to the fees paid by you for the specific service in question.
• We are not liable for any loss or damage arising from delays or failures in the loan settlement process.

9. Termination

• We reserve the right to terminate your access to our website or services at any time for any breach of these Terms and Conditions or applicable laws.
• Upon termination, all fees due shall remain payable.

10. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of India.
• Any disputes will be subject to the exclusive jurisdiction of the courts of Bangalore.

11. Grievance Redressal

In compliance with Indian law, we have appointed a Grievance Officer to address complaints or concerns.

• Name: Vipin Choudhary
• Email: vipin@resolve360.in
• Phone: +91 99004 75500
• Address: No. 994/79, 27th A Main Road, 9th Block, Jayanagar, Bangalore 560041

We aim to resolve grievances within 30 days of receipt.

12. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted with a revised "Last Updated" date.
• Continued use of our website or services constitutes acceptance of the revised Terms.

13. Contact Us